ezSolar is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.


A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

  1. What is Personal Information and why do we collect it

Personal Information means information or data that constitutes “personal data,” “personal information,” or similar information governed by applicable Data Protection Laws. Examples of Personal Information we collect include: names, addresses, email addresses, phone, bank account and payment card details.

This Personal Information is obtained in many ways including telephone, email or our website www.ezsolar.com.au and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

  1. How We May Share or Disclose Personal Information
    Your Personal Information may be disclosed in a number of circumstances including the following:

    • Third parties where you consent to the use or disclosure; and

    • Where required or authorised by law.

  2. Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 5 years.

  1. Third Parties

  • For your convenience and to improve the usage of the Website and Services we may insert links to third-party websites, applications, or resources, for which this Privacy Policy does not apply.

  • ezSolar is not responsible for those third-party websites, applications, or resources. If you access such websites, applications, or resources, you do so at your own risk, and we make no representations or warranties regarding third parties’ privacy practices. We encourage you to read the privacy statements/policies of every website, application, or resource you use.

  • When we do link to a third-party website, application, or resource, this does not automatically imply that ezSolar endorses that website, application, resources, and their contents. Our Privacy Policy does not cover the use of cookies by any third parties.

  1. Australia

    • In Australia, a legal basis for our processing of Personal Information is your informed consent, and by submitting this Personal Information, you acknowledge having granted this consent to ezSolar.

    • To the extent that we processed your Personal Information before the commencement date of the relevant Data Protection Laws in Australia, you consent to us continuing to process such Personal Information in accordance with this Privacy Policy.

This Policy may change from time to time and is available on our website.

If you have any queries or complaints about our Privacy Policy please contact us at:
5 Queens Road, Melbourne, VIC 3004
Info@ezsolar.com.au
1800 000 088